Terms of Service
These terms apply when you sign up, start a trial or subscribe to a plan. They are written to be read by a busy supplier, so they are short and direct.
You must give accurate business details when signing up. You are responsible for the users you add, including delivery staff, and for keeping login details safe. Tell us promptly if you believe your account has been accessed without permission.
New accounts get 30 days free with all features. No card is required to start. At the end of the trial, choose a plan to continue. If you do not, the account pauses and your data is kept for 60 days.
Forecasts and trip suggestions are estimates based on your history, weather and calendars. They are guidance for planning and do not guarantee demand. Forecasts never change customer subscriptions or prices, and routes change only when you accept a suggestion.
You own the data you add, including customer, delivery and payment records. You can export it at any time. We use it only to provide the service as described in the Privacy Policy.
We work to keep the service available around the clock, with planned maintenance scheduled outside delivery hours where possible. The Delivery App stores stops offline so routes can continue during short network outages.
You can close your account at any time from the dashboard. We may suspend an account for unpaid invoices after notice, or immediately for misuse that puts other users or customers at risk.
The service is provided to help you run your business. We are not liable for indirect losses such as lost orders or profit. Our total liability in any 12-month period is limited to the fees you paid for that period.
We will notify account owners by email at least 30 days before material changes take effect.
